Maximise Hotel Revenue Growth with Automated Voucher Redemption

We’re excited to announce the launch of the VoucherCart Reservations Module (VRM) - an innovative add-on to our Mews PMS integration. The VRM automates voucher redemption when booking, empowering hotels to maximise revenue growth, simplify operations, and enhance guest experience.

Key Benefits of the VRM

The VoucherCart Reservations Module eliminates the need for manual gift voucher redemption and enhances the booking experience to drive key benefits for your hotel:

1. Drive High-Profit Revenue Growth

Gift vouchers are the most profitable items that your hotel business can sell, with on average 15% never redeemed and full payment upfront. The VRM streamlines gift voucher redemption and enhances the customer experience, driving voucher sales and revenue.

2. Increase Direct Bookings

Direct bookings are highly profitable, giving you full control over rates with no third-party costs. With the VRM, you can turn vouchers into direct bookings instantly, using the live rates in your Mews PMS to maximise profits.

3. Boost New Customer Acquisition and Retention

Smooth voucher redemption increases retention and brings new customers to your hotel, as satisfied guests are likely to make further voucher purchases and recommend your hotel vouchers based on their experience.

4. Reduce Operational Costs

With the VRM, your customers manage the booking and redemption process entirely through the self-serve portal, minimising operational costs and increasing profitability for your hotel.

5. Save Time

With no need for an internal reservations process or manual redemptions on check-out, the VRM saves you valuable time. With automated, error-free bookings and redemptions, your hotel team can focus on what matters most: delivering exceptional guest experiences.

How the VRM Works

The VRM enables your customers to redeem their vouchers effortlessly through a self-serve booking portal, which seamlessly integrates with your live Mews PMS.

Here’s how the VRM transforms voucher redemption for your hotel:

  • When customers purchase an e-Voucher, they are invited to “Book Now” and can instantly use their voucher to book their stay.
  • Whether they’re redeeming a monetary voucher or an experience voucher for a specific package, customers are presented with pre-selected booking options, set by you and synced perfectly to their voucher restrictions and your real-time availability in your Mews PMS.
  • During the booking process, customers can view and purchase upsells that are configured in your Mews booking engine, bringing in additional, non-commissionable, revenue.
  • The VRM portal is fully customisable to your property’s branding, ensuring a seamless redemption journey that reflects your unique brand identity and simplifies the customer experience.

Why choose the VRM?

In today’s fast-paced hospitality industry, efficiency and convenience are essential for success. By adopting a digital-first approach to voucher redemption and booking, your hotel can remain ahead of competitors and best meet customers’ expectations for seamless, flexible online experiences.

The VoucherCart Reservations Module is an ideal solution for hotels looking to accelerate the customer journey, improve guest experience, and boost revenue growth through automated gift voucher redemption.

Get started with the VRM today

Maximise revenue growth for your hotel with VoucherCart Reservations. Book a call to activate the VRM for your property today:

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