Turn Gift Cards and Gift experiences into Guests and Boost Revenue with Smarter Redemption
For hoteliers, gift cards and gift experience certificates represent a crucial revenue stream: valuable upfront cash and a future booking. Yet, manual redemption processes often create operational friction, limiting growth and staff time.
What if you could transform every card sold into a seamless, automated direct booking? With VoucherCart’s Cloudbeds integration, hoteliers can redeem gift cards, experience vouchers, and promotional packages effortlessly, streamlining operations, enhancing guest satisfaction, and boosting direct bookings and revenue.
Cloudbeds: Streamlined Bookings and Effortless Management
Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, adopted by thousands of leading hotels, hospitality groups, and management companies globally, enabling hotels to:
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Unify your data across your entire guest journey and key business systems
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Manage rates and channels with ease
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Train staff on the system in days, not weeks
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Enable intelligent decision-making with powerful real-time data insights
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Scale easily by integrating with preferred partners or using our native solutions
Cloudbeds equips hotels and accommodation providers with a powerful unified platform to manage every aspect of the guest journey.
With Cloudbeds unifying reservations, payments, guest data, and reporting, and VoucherCart seamlessly integrating to streamline and sync gift card redemptions, staff can save time on admin and focus on delivering exceptional stays.
VoucherCart: Gift Certificates That Drive High-Profit Revenue Growth
VoucherCart gives Cloudbeds users a fully branded, automated platform to sell and redeem gift cards, vouchers, memberships, and tickets via your hotel website, email, social media, and at your physical locations. Hotels can easily:
- Sell digital and physical cards with flexible monetary value
- Offer experience gift certificates and vouchers (e.g. two-night escape, spa package)
- Run special offers & promotions (e.g. stay three nights, pay two)
Gift cards are highly profitable, driving upfront cash flow for products and services that go unredeemed 15-20% of the time on average.
Offering memorable gift experiences attracts both new and loyal guests to your business, and with an elevated redemption experience, guests are more likely to make repeat visits and additional gifting purchases.
VoucherCart’s integration with Cloudbeds ensures smooth redemption, payment capture, and guest experience continuity. Whether a guest receives a voucher as a gift or books directly, the process is streamlined for both operator and customer.
How It Works: Our Integration Flow
VoucherCart’s Cloudbeds integration consists of two core phases, giving hotels flexibility based on their operational preference and digital maturity.
Phase 1 – Manual Redemption Flow
Ideal for operators preferring a light-touch, operationally flexible model.
1. Voucher Purchase
A customer purchases a gift voucher, whether digital or physical, via your VoucherCart-powered sales page.
2. Reservation Made Directly
The voucher recipient contacts the hotel via phone, email, or direct visit to book their stay.
3. Staff Apply Voucher
Hotel staff easily redeem the voucher directly from their VoucherCart account, applying the value as a deposit payment on the reservation within Cloudbeds.
Benefits
- Suits traditional workflows
- No guest learning curve
- Instant value capture and tracking
Phase 2 – Digital Booking & Redemption Flow
A semi-automated flow that enables guests to easily redeem vouchers and gift cards when booking online.
1. Voucher Purchase
A customer purchases a gift voucher from your sales page and the recipient receives the voucher with its unique voucher code.
2. Booking and Instant Voucher Redemption
The recipient enters the voucher code when booking their stay through your Cloudbeds booking engine. VoucherCart automatically:
Redeems the voucher for the total reservation balance (up to the total redeemable value).
Applies payment to the reservation folio for the redeemed voucher value.
Benefits
- Streamlines redemption to maximise conversions and enhance guest experience
- Minimises front desk admin
- Keeps guests in a digital flow
- Provides real-time tracking of voucher usage to support smarter marketing decisions
Why This Matters for Hoteliers
The Cloudbeds <> VoucherCart integration enables hotels to:
- Drive high-profit revenue through gifting and prepaid experiences
- Increase direct bookings by offering instant redemption when guests book online
- Encourage repeat visits and additional gifting with effortless voucher redemption
- Streamline workflows and save time for your team
- Gain actionable insights to optimise voucher marketing campaigns
Whether you’re a boutique hotel, hotel group, or resort, this integration delivers a tangible commercial edge.
Experiences are what guests remember, turning one-time stays into frequent visits shared with friends, family, and loved ones.
VoucherCart helps you package these experiences beautifully, and Cloudbeds makes sure they’re delivered seamlessly. By unifying VoucherCart with your Cloudbeds PMS, you can sell more, simplify operations, and delight guests before they even arrive.
Start Selling & Redeeming Vouchers Effortlessly
VoucherCart offers a quick setup, dedicated support, and integration-ready tools to get your gift voucher sales live, fast.
Book a demo to get started today.
Already using VoucherCart and Cloudbeds? Connect your VoucherCart account to Cloudbeds to unlock integrated redemption in a few simple steps.
Get Started with VoucherCart and Cloudbeds
Maximise your hotel revenue growth potential with vouchers and gift cards today.